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How will my order be shipped?
The Majority of our orders go out with Royal Mail, we use a 1st Class (24 Hour) and 2nd Class (48 Hour) service, no 3rd class here! The choice is yours, we also offer a tracked/signed for service which gives you peace of mind knowing its tracked to your door. The options can be chosen at the checkout. We recommend the Tracked/Signed for service as there is extra insurance on this and if the parcel gets lost or damaged (which sometimes can happen) then the item is insured and easier to track it.
The Royal Mail service has a limit of 2 kilos so anything over that weight we will upgrade to UK Mail courier, this is a tracked 24/48 hour service, and will need a signature upon arrival.
The UK Mail courier service we use is a 24/48 hour service. Once the order is picked, checked and packed you will be notified with updates by email and text message (if provided).
The 24/48 hour service is from when you receive your shipped notification email with your tracking number, not from the time the order is placed.
All P&P charges include 20% VAT plus other charges incurred in posting and packing please understand P&P is not just the price of the postage but includes packing materials like....Tape, Jiffy Bags, Bubble Wrap, Cartons etc plus 20% VAT it’s not just the cost of a stamp.
We use a range of Overseas courier accounts and we always ensure we get the lowest rates for you, If there are no postage prices on the listing, please send us a message with the description and qty of what you require and we will get the best quote to you within 24/48 hours
For items that are smaller (below 2 kilos) we use Royal Mail International Signed for or Tracked and Signed services and also a non tracked service.
We usually give two quotations for overseas P&P, one is a very very basic service that’s non tracked with no delivery time given and can take up to a month to arrive to some parts of the world, we do not recommend that service & you choose it totally at your own risk, the second price is our recommended service which is tracked so you can keep track of it
Collections from our warehouse
You can collect your order from our warehouse in Cradley Heath, just place your order as normal and choose the collect from store option, and send us a message. We can pick your order for same day collection (providing we have in stock)
Once the order is available for collection we will email you with the address details and times of collection.
Special offer for limited period (UK Mainland only)
The maximum P&P for any amount of goods if purchased together will be only £10.00 (except multiple complete bikes & very large items that are listed with over £10 P&P)
Therefore you could select lots of items and only pay £10.00 so some items will be equivalent of post free making them even better value!
The £10 P&P is a fully tracked courier service that requires a signature on delivery So please use an address where someone will be there to sign & if possible put a mobile phone number in the “Note to seller” so we can pass it to the courier
We are very keen on recycling so due to this the packaging may not represent the contents.
All quoted P&P costs shown are for mainland UK only and any overseas P&P will be calculated on an enquiry basis according to weight and volume, in busy times this can take a couple of working days as we are wholesalers and only open Monday to Friday.